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Trading Terms

Placing an order confirms that you have read and accept these trading conditions and terms of business. The following conditions apply to and are deemed to be incorporated in all contracts for the supply of services and materials. They specifically exclude any terms and conditions proffered by the client. A customer shall be deemed to be purchasing as a business or on behalf of a business - this is not a consumer site.

1 ORDERS. All orders are subject to acceptance by us and we will confirm acceptance by sending you an email detailing your order and the production specifications. An agreement between us will be formed only after we have received payment in full, or, if you are an account customer, after we have received your 'Quote Acceptance' and your emailed authority to proceed. You have no right to cancel a Contract for the supply of any of our products because cancellation rights do not apply to the sale of custom-made articles or to business-to-business transactions (see paragraph 10).

2 COPYRIGHT. It is the clients responsibility to ensure that all materials presented for use are free from any third party claim of copyright. The client hereby indemnifies Print4biz against all costs, claims, damages and losses of whatsoever nature arising from any claim by any third party in respect of alleged infringement of copyright in any material supplied to Print4biz or any claim arising out of the possession of such material or any reproduction thereof or arising in any other way whatsoever from the production undertaken by Print4biz in accordance with the clients instructions or on the clients behalf.

3 PRINT DATA. All data must be supplied in CMYK mode for printing. You must carefully check your files to determine their suitability for the order. We will process your material through our 'pre-flight' software and, if necessary, convert them to CMYK mode but such conversion will be at the customer’s own risk. Conversion of RGB data or ICC colour profiles will naturally result in deviations in colour from the original and, again, liability for these deviations will lie solely with the customer.

4 PROOFS. Under no circumstances will we proceed to press without a returned 'proof approval' email or a signed and dated hard-copy 'proof approval' letter, the returning of which constitutes a legal 'contract proof' which gives us your authority to proceed with production. We do not accept telephone or verbal proof approvals. After a 'proof approval' has been received we accept no responsibility whatsoever for any errors contained in the product, the specification or in any artwork, files or documents supplied for production of said product.

5 DELIVERY. We have no direct control over couriers or postal services. Any stated delivery date constitutes only a warranty by Print4biz to use reasonable endeavours to effect delivery by or about that date. No liability will be accepted for failure to meet delivery dates, however caused. Deliveries will be attempted during normal business hours, Monday to Friday, 8am to 6pm. Time is not the essence of any order.

6 PAYMENT. This is a 'payment with order' service. Payment must clear in our account before any work is undertaken. Proofs can be supplied prior to payment at our discretion. 30-day credit accounts can be arranged for long-established clients after building up a trading history with us and supplying the usual trade references (click here to apply). Interest may be charged at 4% per month over the base rate of RBS on accounts not settled within 30 days. Invoice queries which go beyond 30 days from the date of issue will not be accepted. Any costs incurred in collecting an overdue account will be charged to the client.

7 CLAIMS. Any goods rejected as not complying for whatever reason with the original agreed written specification must be so rejected in writing within 72 hours of receipt by the client or his/her agent. Distribution or use of the goods in any way whatsoever is an implicit acceptance of the completion of the contract. If we have made an error we will rectify the mistake free-of-charge and replace the item on the same 'terms and conditions' (i.e. turnaround time, colour, material, delivery address etc) as the original order. Print4biz shall be under no liability whatsoever for any consequential loss or damage, costs, expenses, loss of profit, or other claims arising out of the goods use or resale. Time is not the essence of any order. In cases of complaint it is necessary for all relative items to be made available for collection in their entirety, securely packed and in good condition.

8 ADDITIONAL CHARGES. All items not mentioned in the original job description will, of course, be charged extra.

9 FREE ARTWORK CHECK means that, using the digital documents you supply by email or on disc, we will check them for suitability and advise you of any obvious technical issues arising and then prepare your material for high-resolution printing. It does not mean that we will digitise, scan, create, supply or produce original material free-of-charge.

10 CANCELLATIONS. There is no legal right to cancel for custom-made items or for business-to-business transactions - but normally we are happy to cancel your order before it is dispatched. However we will need to charge you for any time and materials we’ve used up to the point of cancellation, therefore the sooner you cancel your order the less it will cost. A small charge of £10 will apply if we’ve already processed your artwork and emailed you a proof.

Distance selling regulations do not apply to custom-made items or to business to business transactions. For more information click this link and download the appropriate PDF and read the list of exemptions - The Office of Fair Trading.

While every effort has been made to ensure that all information in this website is accurate Print4biz takes no responsibility for errors or omissions - particularly with other web pages linked to this site. All logos and trademarks acknowledged. The Copyright, Designs and Patents Act 1988 applies.

Print4biz is a trading name of Pete Mallinson. VAT No. 567 4068 16.

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