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Testimonials and Feedback

 

Testimonials are a problem for websites like ours because we service the professional market and professionals rarely leave feedback - instead they vote with their feet.

However, if testimonials will help you to make a buying decision, I've cut-and-pasted below some comments from our day-to-day customer communications.

 

Concertina Brochure, A7, 8-sides, Landscape, full colour onto 170gsm matt art paper: 'Hi Pete, Very pleased to say that we have received the concertina brochures and everyone is really happy with them. Thanks especially for putting up with our payment drama and for getting them through so quickly over Christmas. Most other companies were unable to do this so I was extremely grateful to find you! Best regards, Debra. (Email January 2016).

Print4biz A7 Concertina Leaflet

Booklets, A7, 24-pages, 3000 copies:'Pete, These came through a day early and look absolutely fantastic! Thank you for the professional service and very competitive pricing. Kind Regards, - General Manager' (Email June 2015).

 

Postcards A5, double-sided CMYK + gold metallic: 'Hi Pete, I just wanted to say that I have just received the delivery of my A5 postcards and I absolutely love the finish. It has surpassed my expectations, the metallic looks amazing and I have the high end finish I wanted. The price was the best I received, and the whole process was very simple from enquiry to delivery-Thank you. I will use you again and recommend you to others. A very happy customer-Best Regards Neelam.' (email Jan 2015).

Concertina Leaflet, A7, 10 panels, CMYK, zigzag folded:

'Hi Pete, I just wanted to say the concertina leaflets look really great, thanks! Alex'

UCL. (email Sep 2015).

Print4biz A7 Concertina Leaflet

Note Pads A6: 'Print4biz were great. Their staff were very helpful, putting up with constant changes by us always happy to help. The materials came through in good time. Payment was easy and most importantly very competitive. I would happily recommend them to any other organisation that doesn't have its own design team or huge budgets. Brian Whitington, Energy Officer, Tighean Innse Gall, The Western Isles.' (email Jan 2015).

 

Print4biz A7 Concertina Leaflet

Postcards, A6, double-sided, 1000 copies: 'Pete, Postcards arrived this morning. They are fantastic & I see you found an answer to the headline font. Thank you for being so patient with me re my lack of technological ability. I have certainly learned some skills from this. I will most certainly recommend you & will put the finished item on facebook with your details. Thank you so much, Dorothy.'

 

Business cards, double-sided: 'Hi Pete, Thanks so much for the WSM business cards - they arrived yesterday and looked great - the client is thrilled with them. Have a good weekend. Cheers FEE :)' (Email Feb 2015)

 

Postcards, A6, double-sided: 'We received our postcards yesterday and they look great! We're really pleased. We'll be in contact with you again in the new year as we'll have some more things to send your way. Thank you. Aimee.' (Email May 2015).

 

Calendars, A4, 13-pages, 500 copies: 'Hi Pete - The calendars arrived with me at work this lunchtime. Thank you so much – they are brilliant – really pleased with them. Let’s hope when we get them to Menorca and the shop opens on 1st May that they sell like the proverbial “hot cakes”. Thanks again - Wendy.' (Email April 2016).

 

Booklets, A7, 8-pages, 1000 copies: 'Hi Pete - They have arrived today, I have to say I am VERY impressed with the quality and the completion time! Thank you so much! Would you have a invoice that you could send me? Thank you, Lee.' (Email February 2016).

 

Brochure, A4, 4-pages, gloss laminated, 1000 copies: 'Dear print4biz, Fantastic job! really pleased with the results (again) and will recommend your services to all.. thanks again .. steve.'

 

Postcards, A5, double-sided, 500 copies: 'Pete, thank you so much! Just received the card – it looks fantastic! - Kind Regards, Alexandra.'

 

Canvas Photo Print, A3, 1-off copy: 'Hi Pete - Just to say we have received the picture and are very happy with the result and feel we would use you again WELL DONE A+ Regards, Alan'.

 

Extracts from customer's letters.

Printing for Pros 'No matter the size of the job, 20,000 brochures or 32 posters - the service and quality Print4biz provides is outstanding. We feel like the Print4biz team members are an extended part of the marketing Team. They always go above and beyond expectations on any job - and having that on your side is priceless!'

www.pmca.co.uk

'Please convey to your team my heartfelt appreciation for the remarkable contribution they have made. From their thoughtful guidance to their enthusiastic endorsement of our project, we have felt completely taken care of. It is rare to find a company of 'experts' who are willing to lead while focusing on complete service.'

Contact details withheld.

Printing
Printing, folding, cutting and binding. 'I wish to extend my deepest thanks to you, your graphics team, and the entire staff for the fantastic job done on our new brochure.

Steve Robinson

'After receiving delivery of the finished product, and having a look at both the English, German and Japanese versions of the brochure, I was most impressed by its quality and finish. I would also like to acknowledge the professional manner in which this project was brought to fruition, and your willingness to accommodate us.'

Details withheld.

Litho Printing
Digital Printing 'I have been extremely pleased with Print4biz's work on our magazine in previous years, and I look forward to our continued working relationship.
    'We especially appreciate your personal attention to our account and the professionalism you exhibit. Thanks for a job well done in past years and let's continue our work together.'

Chris McCormick

 
'We just received a call from one of our dealers praising the new brochure. They apparently really like the colourful look, new clean layout, and ease of readability. Usually we don't hear a word once brochures leave our premises.'

Details withheld.

Large Format Prnting.

 

More extracts from our Contacts form.

'I feel like I'm your only customer.' 

'Professionalism, expertise, knowledge, willingness to assist, quality of finished product, look for ways to keep costs low.'

'Timely quotes, useful proofs, and good turnaround. Personal service is great.'

'The most professional and honest people that I deal with in my day-to-day business.'

'Exceeds my expectations every time. The customer service alone is amazing paired with great quality of their work. I couldn't ask for a better printer.'

'We rely on their quick estimates and good lead times to keep our high mix/low volume/high volatility business running efficiently.'

'Has played a large part in the successful collateral and booklet resources production for at least 14 years.'

'Quality is always good and when there have been issues (mostly to do with couriers), the company has gone above and beyond to correct them.'

Extracts from the reviews posted online 

'I can only endorse the previous reviews. They listen to what you want, instead of telling you what they want. They reply to emails quickly and the prices they quote don't change - and there's no jargon or gobbledygook. Well done!' - Steve Robinson.

'Full marks! The prices are good, the quality is tremendous - and it arrived on time. Everything they promised - they delivered. What more can I say?' - P Stock.

'Cheapest in the area! Great. They're happy to accept stuff from Windows and seem to be willing to sort out any problems - without charging extra. I used Paypal for secure payments and they delivered on time. What more can you ask for? I'll definitely use them again.' - Alex.

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